Shipment Process Steps

  • Step 1: Order Confirmation

    Once you place your order, you'll receive an immediate confirmation email with your order details and tracking information.

  • Step 2: Packing

    Our team carefully packs your items with protective materials to ensure they arrive in perfect condition.

  • Step 3: Dispatch

    Your package is handed over to our shipping partner and assigned a tracking number for real-time updates.
Clickway Couriers

Shipping FAQs

How long does shipping take?

Standard shipping typically takes 7-14 business days. International orders may take 10-21 business days depending on the destination.

Can I track my order?

Yes! You'll receive a tracking number via email as soon as your order ships. You can use this number to track your package in real-time on clickwaycourier.co.za

What if my package is damaged?

We take great care in packaging all orders. If your package arrives damaged, please contact our customer service team within 48 hours with photos of the damage. We'll arrange a replacement or refund immediately.

Do you ship internationally?

Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location. You can see available shipping options for your country at checkout.

Proof of Shipment

We provide complete transparency for every order:

• Tracking Number: Receive a unique tracking number via email immediately after your order ships

• Real-Time Updates: Monitor your package's journey from our warehouse to your door

• Delivery Confirmation: Get notified when your package is out for delivery and when it arrives

• Signature Proof: For certain orders, we provide signature confirmation upon delivery

• Photo Evidence: Delivery photos are available for select shipments

All shipments are insured and fully traceable. If you have any questions about your shipment, our customer service team is here to help!